plumcut

Beyond the reply

Automate your business.
Know every customer.

Every business runs on the same repetitive tasks and conversations. We build automation that handles all of it… automation that answers like a human, sells like a pro, and never sleeps. And while it works, it listens, so every conversation becomes insight into what your customers actually want.

The problem

Two things are
quietly costing you

A customer's phone lighting up with unanswered shop messages at midnight

The sales you can see slipping

A reply that comes six hours late is a sale you never see. Conversion drops sharply within minutes, and your customers message at midnight, when no one's there to answer. The ready-to-buy ones don't wait. They move on.

A busy city street full of people, the demand you can't see

The customers you can't see

Every WhatsApp conversation is full of signals, what they want, what they hesitate on, what they keep asking for that you don't even sell. It disappears, because no one can read thousands of conversations. So you guess at what to stock, and why people buy.

How plum sells

From "is this available?"
to a confirmed order

Sample plum chat: a customer asks if the beige linen set is available; plum confirms, adds the matching pillow covers, and closes the order

Answers instantly, in your voice

Availability, shipping, returns, the same question for the hundredth time, answered in seconds, the way you'd answer it.

Sells, doesn't just reply

Recommends the right product, suggests the matching add-on, nudges the hesitant buyer, and recovers the cart before it's gone.

Books and closes

From "do you have this?" to a confirmed order or appointment, without you touching a single message.

The insight layer

plum sells to them,
then tells you about them

Because plum is in every conversation, it sees what no dashboard can: why people buy, why they don't, the things they keep asking for, the demand you can't even see. You get a clear picture that turns thousands of chats into decisions, and it's yours. Your data, your customers, not locked inside a platform.

plum's SaaS analytics dashboard shown on a laptop: sales closed in chat, top questions customers ask, and busiest buying hour
What plum does

Solutions that work together

From the first "hello" to the final receipt: not a stack of separate tools, but one connected layer that answers, sells, books, and learns from every conversation.

A customer relaxing at home with a coffee while plum answers her questions
A delivery being handed to a happy customer at her door
A neatly styled linen bed set, the kind of product plum recommends and upsells
A hand writing appointments in a planner while plum fills the calendar
A phone showing a confirmed in-chat payment beside a card reader
A business owner reviewing plum's customer insights on a tablet at home
How it works

Done for you,
in three steps

You operate nothing. We build plum, launch it, and run it for you.

Step 01 — We learn your brand: your voice, your products, your policies, and the questions you get asked a hundred times a week. It's the only real time you'll spend.
Step 02 — We build & launch: plum goes live on WhatsApp in about two weeks, answering, selling, and booking. You don't touch a tool, write a flow, or configure a thing.
Step 03 — We run, sell & improve: we monitor and tune plum daily as it learns your customers. You watch the sales, and the insight, grow. It gets sharper every week.
Don't take our word for it

Have a question? Ask plum.
See it for yourself

Most companies can only describe their product. You can message ours. Ask plum about availability, its benefits to you, and skip the FAQ rabbit hole while you're at it. See how it answers, how it sells, and how it sounds. Then we'll build you your own.

Built by people who lived it

We're not describing a problem we read about. We ran online stores ourselves and lived the 2am messages, the leads that went cold, the guessing about what to stock. plum is the fix we wished we'd had, built from inside the problem.
Read our story →

Tia Dib

First client: Tia Dib. Done for her, start to finish: plum answers and sells on WhatsApp, and our virtual try-on lets shoppers tap "See it on you" to try any piece on themselves before they buy.